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Payment Policy

At OmniTrade,we aim to make your shopping experience seamless and secure. This Payment Policy outlines the accepted payment methods, processing times, and other important information regarding payments for your online grocery purchases.

1. Accepted Payment Methods

We accept the following payment methods for your online orders:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit cards.
  • Digital Wallets: Payments through services such as PayPal, Google Pay, or Apple Pay (if applicable).
  • Bank Transfers: Direct bank transfers may be accepted; please contact our customer service for more details.
  • UPI : Payment through UPI is acceptable

2. Payment Processing

  • All payments are processed securely through our payment gateway. We use encryption and other security measures to protect your payment information.
  • By providing your payment details, you authorize us to charge the specified amount to your chosen payment method.

3. Order Confirmation

  • Once your payment is processed successfully, you will receive an order confirmation email detailing your purchase. This email serves as your receipt and includes your order number and summary.

4. Payment Authorization

  • When you place an order, your payment method will be authorized for the full amount of your order. However, funds may not be captured until your order is shipped.
  • In case of any issues with payment authorization, we may contact you for clarification.

5. Payment Issues

  • If you encounter any issues during the payment process (e.g., declined card, insufficient funds), please check your payment information and try again. If problems persist, contact your bank or payment provider for assistance.
  • For any questions related to your payment or order, please reach out to our customer service team.

6. Refunds

  • In the event of a refund (as per our Return and Refund Policy), the amount will be credited back to your original payment method. Please allow 15 business days for the refund to reflect in your account, depending on your bank or payment provider's policies.

7. Security of Payment Information

  • We take your privacy and security seriously. We do not store your credit card information on our servers. All transactions are processed through secure payment gateways compliant with industry standards.

8. Changes to Payment Policy

  • We reserve the right to modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.